Annelies Jonkhout-Rutten is a dynamic and results-oriented senior manager with a profound passion for Operations, currently serving as the Owner of Jonkhout Interim Management (JIM). With extensive experience across diverse sectors, including customer service, telecommunications, banking, government, logistics, and pharmaceuticals, Annelies has honed her expertise...
Annelies Jonkhout-Rutten is a dynamic and results-oriented senior manager with a profound passion for Operations, currently serving as the Owner of Jonkhout Interim Management (JIM). With extensive experience across diverse sectors, including customer service, telecommunications, banking, government, logistics, and pharmaceuticals, Annelies has honed her expertise in navigating politically complex organizations. Her current role allows her to leverage her skills in management consulting and operations management to drive transformative change within organizations that are either in transition or seeking to enhance their operational efficiency.
At JIM, Annelies is dedicated to bringing structure to chaotic environments, streamlining processes, and fostering employee development. She believes that the ultimate challenge lies in aligning workforce management with organizational goals to create a culture of continuous improvement. Her approach is characterized by a keen focus on business process improvement, ensuring that each initiative not only meets immediate operational needs but also contributes to long-term sustainability.
Annelies's proficiency in human resources and customer experience management further amplifies her ability to implement effective strategies that resonate with both employees and clients. By utilizing her comprehensive understanding of process management, she crafts tailored solutions that enhance productivity and drive customer satisfaction. As a leader, Annelies is committed to empowering teams to work in their optimal roles, thereby unlocking their full potential and ensuring that organizations thrive in an ever-evolving landscape. Her ambition and strategic vision make her a valuable asset to any organization looking to navigate change and achieve operational excellence.