Ann Johnson is a dedicated Business Owner at TJS Eyewear, where her passion for the optical industry shines through in every aspect of her work. With a strong focus on enhancing customer experience, Ann has carved out a niche by offering personalized eyewear delivery services,...
Ann Johnson is a dedicated Business Owner at TJS Eyewear, where her passion for the optical industry shines through in every aspect of her work. With a strong focus on enhancing customer experience, Ann has carved out a niche by offering personalized eyewear delivery services, particularly for clients who are homebound or residing in nursing facilities. This unique approach not only sets TJS Eyewear apart in a competitive market but also reflects Ann's commitment to accessibility and customer care.
In her role, Ann oversees the daily operations of the optical shop, leveraging her expertise in management and customer relationship management (CRM) to build lasting connections with clients. Her hands-on approach ensures that each customer receives tailored solutions that meet their specific needs, whether it's selecting the perfect frames or understanding the latest advancements in lens technology. Ann's proficiency in Microsoft Office, particularly in Word and Excel, allows her to streamline processes and maintain meticulous records, further enhancing the efficiency of her business.
Key projects under Ann's leadership include the implementation of a comprehensive feedback system that gathers insights from customers to continuously improve service offerings. Additionally, she is actively involved in researching innovative manufacturing processes that can elevate product quality while reducing turnaround times. Ann's unwavering dedication to her craft and her clients not only fosters a welcoming environment at TJS Eyewear but also positions her as a thought leader in the optical community, where she advocates for patient-centered care and innovative solutions in eyewear delivery.
