Anjelica Fiol serves as the Operations Manager at OJF Services, Inc., a leading legal support business based in South Florida. With a strong focus on operational efficiency and client satisfaction, Anjelica plays a pivotal role in streamlining processes that enhance the overall service delivery of...
Anjelica Fiol serves as the Operations Manager at OJF Services, Inc., a leading legal support business based in South Florida. With a strong focus on operational efficiency and client satisfaction, Anjelica plays a pivotal role in streamlining processes that enhance the overall service delivery of the firm. Her expertise in data entry and operations management allows her to oversee critical functions such as witness location and the designation of cross-country service of process, ensuring that legal documents are handled with precision and timeliness.
In her current role, Anjelica is instrumental in training and developing employees, fostering a culture of excellence and continuous improvement within the team. Her commitment to customer service is evident in her ability to manage client inquiries and resolve issues promptly, which has significantly contributed to OJF Services' reputation for reliability and professionalism in the legal support industry. Anjelica's proficiency in presentations and training equips her to effectively communicate complex processes to her team, empowering them to deliver exceptional service.
Key projects under her leadership include the implementation of a new data management system that has improved accuracy and efficiency in data entry tasks. This initiative not only enhances operational workflows but also supports the company's commitment to providing high-quality legal support services. Anjelica’s blend of management skills, operational insight, and dedication to employee development positions her as a vital asset to OJF Services, Inc., driving the company’s mission to support legal professionals with unparalleled service.
