As President of RNU Advisors, Andy Serowitz leverages his extensive expertise in digital transformation and customer experience to guide senior leaders through the complexities of modern business landscapes. With a robust background in both financial and non-financial services, Andy has successfully formulated and executed strategies...
As President of RNU Advisors, Andy Serowitz leverages his extensive expertise in digital transformation and customer experience to guide senior leaders through the complexities of modern business landscapes. With a robust background in both financial and non-financial services, Andy has successfully formulated and executed strategies that enhance customer journeys while driving digital innovation. His role as a technology liaison is pivotal; he bridges the gap between business and technology executives, ensuring that technology initiatives align seamlessly with overarching business goals.
One of Andy's key projects involved collaborating with Managing General Agents (MGAs) to streamline policy administration rollouts. His hands-on approach not only ensured that these projects were delivered on time and within budget but also prioritized profitability and operational efficiency. By evaluating user experience (UX) and implementing best practices in the Software Development Life Cycle (SDLC), Andy has consistently improved customer satisfaction and engagement.
His expertise in strategic planning, business analysis, and competitive strategies positions him as a trusted advisor in the realm of business process improvement and product development. Clients appreciate his ability to navigate the intricacies of digital transformation while fostering innovation and strategic marketing initiatives. With a keen eye for identifying opportunities and challenges, Andy Serowitz is dedicated to empowering organizations to harness technology effectively, ultimately enhancing their customer experiences and achieving sustainable growth.
