Andy Markel serves as the Senior Director of Business Intelligence and Revenue Cycle at MedStar Washington Hospital Center, where he leverages over two decades of experience in financial services to drive strategic initiatives and operational excellence. With a robust background in overseeing the revenue cycle...
Andy Markel serves as the Senior Director of Business Intelligence and Revenue Cycle at MedStar Washington Hospital Center, where he leverages over two decades of experience in financial services to drive strategic initiatives and operational excellence. With a robust background in overseeing the revenue cycle within a large academic medical center—boasting over 912 licensed beds and a workforce of more than 6,000 associates—Andy is adept at navigating the complexities of healthcare finance. His expertise lies in analyzing financial data and understanding intricate regulatory frameworks, which allows him to implement best practices that enhance revenue integrity and operational efficiency.
One of Andy's key projects includes the automation of revenue cycle reports, a transformative initiative that has not only increased accuracy but also saved an impressive four labor hours per day. This automation has empowered frontline staff across 82 departments to utilize data-driven insights, fostering a culture of accountability and continuous improvement. Additionally, Andy is committed to quality control, ensuring that the revenue cycle processes are not only efficient but also compliant with regulatory standards.
His strategic leadership skills are complemented by a strong focus on team development and coaching, enabling him to cultivate high-performing teams that are equipped to tackle the challenges of the evolving healthcare landscape. By integrating technology improvements and fostering a collaborative environment, Andy Markel is at the forefront of driving revenue and profit growth at MedStar Washington Hospital Center, positioning the organization for sustained success in an increasingly competitive market.
