As the Executive Director of Professional Development at Olivet Nazarene University, Andy Corbus leverages over 20 years of experience in training and developing frontline teams to enhance customer service excellence across various sectors, including catering, retail food, and higher education. His current role involves collaborating...
As the Executive Director of Professional Development at Olivet Nazarene University, Andy Corbus leverages over 20 years of experience in training and developing frontline teams to enhance customer service excellence across various sectors, including catering, retail food, and higher education. His current role involves collaborating with partner organizations in business, education, and healthcare to assess their unique needs and provide tailored training solutions. By utilizing a comprehensive array of assessment tools and workshop resources, Andy ensures that the professional development initiatives align with organizational goals and foster a culture of continuous improvement.
Andy’s expertise in strategic planning and organizational effectiveness is instrumental in designing programs that not only enhance customer experience but also cultivate leadership development among participants. He actively engages with Olivet's esteemed faculty and industry expert adjuncts to deliver high-quality training sessions that are both impactful and relevant. His hands-on approach to training allows him to connect with participants, making the learning experience engaging and practical.
Key projects under Andy’s leadership include the development of customized training modules that address specific challenges faced by organizations, as well as workshops focused on enhancing analytical skills and customer service strategies. His commitment to fostering a professional learning environment is evident in the positive feedback from participants who have benefited from his insights and guidance. Through his work, Andy Corbus continues to elevate the standards of professional development, empowering individuals and organizations to achieve their full potential.