Andy Cheng is a seasoned Staff Engineer at Mitel, where he plays a pivotal role in advancing the company's Unified Communications as a Service (UCaaS) offerings. With a robust background in distributed system solutions and web application architecture, Andy has become an invaluable asset to...
Andy Cheng is a seasoned Staff Engineer at Mitel, where he plays a pivotal role in advancing the company's Unified Communications as a Service (UCaaS) offerings. With a robust background in distributed system solutions and web application architecture, Andy has become an invaluable asset to the UC/UCaaS configuration and management team. His expertise in large system design and implementation is evident in his work on scalability, availability, and performance, ensuring that Mitel's cloud-based services meet the high demands of modern communication needs.
One of Andy's key projects involved designing and prototyping a comprehensive solution to migrate critical components to Google Cloud Platform (GCP). This initiative encompassed the migration of databases, services, and APIs, which are essential for the seamless operation of Mitel's UCaaS platform. His innovative approach to designing and implementing a gRPC server has significantly enhanced the cloud API for phone registration and configuration, streamlining processes and improving user experience.
In addition to his technical prowess, Andy's strong programming skills in distributed computing frameworks and his proficiency in languages such as Ruby on Rails and Node.js have allowed him to create robust and efficient distributed configuration and data services. His deep understanding of Object-Oriented (OO) design and Relational Database Management Systems (RDBMS) further complements his ability to deliver scalable and high-performance solutions. As a forward-thinking engineer, Andy Cheng continues to drive technological advancements at Mitel, positioning the company as a leader in the competitive landscape of cloud communications.
