As the Chief of Operations at Wendella Tours & Cruises and the Chicago Water Taxi, Andrew Sargis exemplifies a dynamic leadership style that is both ambitious and fiscally responsible. With over eight years of experience in expanding the Chicago Water Taxi fleet, he has honed...
As the Chief of Operations at Wendella Tours & Cruises and the Chicago Water Taxi, Andrew Sargis exemplifies a dynamic leadership style that is both ambitious and fiscally responsible. With over eight years of experience in expanding the Chicago Water Taxi fleet, he has honed a diverse array of executive skills that are critical in the transportation, tourism, and hospitality sectors. Under his stewardship, the fleet has successfully grown from two vessels to four, showcasing his strategic planning capabilities and commitment to operational excellence.
Andrew’s role encompasses a comprehensive oversight of business and operational performance, where he emphasizes quality control, product development, and marketing initiatives. His persistent focus on maximizing EBITDA margins while enhancing customer satisfaction has led to innovative service offerings and improved operational efficiencies. He is adept at leveraging CRM systems to enhance customer engagement and streamline processes, ensuring a seamless experience for passengers.
In addition to his operational expertise, Andrew is a competent leader who excels in team development and logistics management. His skills in event planning and new business development have been instrumental in driving growth and fostering a collaborative work environment. He is also a proficient communicator, utilizing public speaking and fundraising abilities to advocate for the brand and engage stakeholders effectively. With a strong foundation in budgeting and financial management, Andrew Sargis continues to position Wendella Tours & Cruises and the Chicago Water Taxi as leaders in the industry, committed to delivering exceptional experiences on the waterways of Chicago.