Andrew Lester serves as the Facilities Manager (FM) and Chief Technology Officer (CTO) at River City Comprehensive Counseling Services and Staunton Treatment Center, LLC, where he plays a pivotal role in overseeing the operational integrity of multiple outpatient offices and residential treatment facilities, including an...
Andrew Lester serves as the Facilities Manager (FM) and Chief Technology Officer (CTO) at River City Comprehensive Counseling Services and Staunton Treatment Center, LLC, where he plays a pivotal role in overseeing the operational integrity of multiple outpatient offices and residential treatment facilities, including an opioid treatment program in Staunton. With a keen focus on regional oversight, Andrew ensures that all facility-related needs are met efficiently and effectively across two commercial office locations and two outpatient OTP facilities. His responsibilities extend to negotiating and managing vendor contracts, which are crucial for maintaining high standards of service and compliance.
In 2021, Andrew expanded his portfolio by taking on the role of Intake Coordinator, a position that has allowed him to enhance patient engagement and streamline the intake process. His expertise in customer service management and relationship management has been instrumental in fostering a welcoming environment for clients seeking treatment. Andrew is also dedicated to ensuring annual safety compliance, conducting thorough reviews of policies and procedures mandated by regulatory agencies, particularly in the context of drug treatment and rehabilitation.
His skill set is diverse, encompassing marketing communications, project management, and strategic planning, which he leverages to improve operational efficiencies and enhance the overall patient experience. With a strong foundation in negotiation and sales management, Andrew is adept at building partnerships that benefit both the facilities and the communities they serve. His commitment to excellence in facility management and technology integration positions him as a leader in the mental health and substance use treatment industry, driving positive outcomes for both clients and staff alike.
