Andrea Hevern currently serves as a Seasonal Outdoor Associate at Bachman's Inc., where her passion for horticulture and customer service converges in a dynamic outdoor environment. With a strong educational background in English and Information Studies, Andrea brings a unique perspective to her role, effectively...
Andrea Hevern currently serves as a Seasonal Outdoor Associate at Bachman's Inc., where her passion for horticulture and customer service converges in a dynamic outdoor environment. With a strong educational background in English and Information Studies, Andrea brings a unique perspective to her role, effectively combining her analytical skills with her commitment to enhancing customer experiences. In her position, she is responsible for receiving, stocking, and caring for a diverse range of plants, ensuring that they thrive in the fast-paced outdoor setting. Her meticulous attention to detail not only supports the health of the plants but also contributes to the overall aesthetic appeal of the greenhouse and outdoor displays.
Andrea excels in assisting customers, leveraging her extensive knowledge of plant varieties and care requirements to guide them in selecting the right products for their gardening needs. Her proficiency in customer service is complemented by her adeptness with Point of Sale (POS) systems, allowing her to efficiently process transactions while maintaining high levels of customer satisfaction. Additionally, her skills in data management and problem-solving enable her to address customer inquiries and resolve issues swiftly, enhancing the shopping experience.
Key projects during her tenure at Bachman's have included employee training initiatives, where she shares her expertise in plant care and customer interaction, fostering a collaborative team environment. Andrea's ability to manage her time effectively ensures that she meets the demands of a busy seasonal role while maintaining the quality of service that Bachman's is known for. With her blend of horticultural knowledge, customer service excellence, and project coordination skills, Andrea Hevern is a valuable asset to the Bachman's team, dedicated to creating a welcoming and informative experience for all customers.
