As the Director of Inside Sales & Renewals at Cengage, Andrea Drouillard plays a pivotal role in driving revenue growth and fostering a culture of excellence within her team. With a focus on empowering educators and students alike, Andrea leads a dynamic group of six...
As the Director of Inside Sales & Renewals at Cengage, Andrea Drouillard plays a pivotal role in driving revenue growth and fostering a culture of excellence within her team. With a focus on empowering educators and students alike, Andrea leads a dynamic group of six high-performing sales representatives who are responsible for selling over 20 core SaaS SKUs across territories that encompass an impressive average of 7,500 accounts. Her leadership is characterized by a commitment to team management and staff development, ensuring that each member is equipped with the skills and knowledge necessary to excel in the competitive landscape of educational technology.
In addition to her sales team, Andrea oversees a dedicated group of renewal specialists who manage an annual portfolio exceeding $30 million. This dual responsibility highlights her expertise in account management and revenue optimization, as she navigates the complexities of customer relationships to maximize retention and satisfaction. Andrea's track record of success is underscored by her recognition as a four-time President's Club winner, a testament to her ability to drive results and inspire her team to achieve their best.
An active member of the Cengage Women in Technology employee resource group, Andrea is passionate about fostering diversity and inclusion within the tech industry. Her commitment to empowering those who empower the next generation is evident in her approach to employee training and development, where she leverages her Six Sigma expertise to streamline processes and enhance productivity. With a keen understanding of the educational landscape and a strategic mindset, Andrea Drouillard continues to make a significant impact at Cengage, ensuring that educators and students are equipped to thrive in both school and life.
