Andrea Devereaux serves as the Director of Strategic Accounts at RWS Group (formerly SDL), where she plays a pivotal role in driving customer engagement and satisfaction across the eCommerce enterprise. With a robust background in operations and client relationship management, Andrea is dedicated to fostering...
Andrea Devereaux serves as the Director of Strategic Accounts at RWS Group (formerly SDL), where she plays a pivotal role in driving customer engagement and satisfaction across the eCommerce enterprise. With a robust background in operations and client relationship management, Andrea is dedicated to fostering long-term partnerships that enhance the overall client experience. Her expertise lies in navigating complex client landscapes, particularly within the North American content, analytics, and language services sectors.
In her current role, Andrea is the account owner and senior leader for strategic accounts, where she collaborates closely with cross-functional teams including Sales, Product Management, Engineering, Marketing, and Support. This collaborative approach enables her to rapidly develop meaningful partnerships with senior leaders at major organizations, such as Tesla, ensuring that their unique needs are met with tailored solutions. Andrea’s strategic mindset and customer-centric focus allow her to effectively drive initiatives that align with client objectives, leveraging her skills in solution selling and engagement management to deliver exceptional results.
Her proficiency in enterprise software, SaaS, and cloud computing further enhances her ability to provide innovative solutions that address the evolving demands of the market. As a seasoned professional in pre-sales and sales enablement, Andrea is adept at identifying opportunities for growth and implementing strategies that not only meet but exceed client expectations. Her leadership and communication skills empower her teams to work cohesively, ensuring that every project is executed with precision and a commitment to excellence. Through her efforts, Andrea continues to solidify RWS Group's reputation as a leader in the language services industry, driving customer success and satisfaction at every turn.
