Andery Lucindo De Souza is a seasoned IT Governance professional at F1RST Digital Services, a key player in the Santander Tech ecosystem. With over 15 years of experience in infrastructure, support, and data center management, Andery has honed his expertise in security, telecommunications, and industrial...
Andery Lucindo De Souza is a seasoned IT Governance professional at F1RST Digital Services, a key player in the Santander Tech ecosystem. With over 15 years of experience in infrastructure, support, and data center management, Andery has honed his expertise in security, telecommunications, and industrial electronics across various prestigious organizations, including Flex do Brasil and Robert Bosch do Brasil. In his current role, he is responsible for overseeing a wide array of IT governance activities, ensuring that the infrastructure aligns with organizational objectives while adhering to industry standards and best practices.
Andery is adept at managing complex IT environments, utilizing tools such as Jira, ServiceNow, and Power BI to streamline processes and enhance operational efficiency. His proficiency in ITIL frameworks allows him to implement effective IT service management (ITSM) practices, ensuring that service delivery meets the highest quality standards. He also leverages Kanban methodologies to optimize workflow and improve team collaboration, driving projects to successful completion.
Key projects under his leadership include the implementation of a comprehensive Configuration Management Database (CMDB) and the integration of advanced security solutions like SailPoint and Kaspersky Server. These initiatives not only bolster the organization's security posture but also enhance data integrity and availability. Andery's commitment to continuous improvement and innovation in IT governance positions him as a vital asset to F1RST Digital Services, where he plays a crucial role in navigating the complexities of modern IT landscapes. His extensive skill set, combined with a strategic mindset, enables him to effectively manage resources and drive transformative projects that contribute to the organization's success.
