Ana Ramirez serves as the Director of Product and Technologies at American Express Global Business Travel (GBT), where she plays a pivotal role in enhancing the efficiency and effectiveness of back-office operations. With a strong foundation in project management and business analysis, Ana is responsible...
Ana Ramirez serves as the Director of Product and Technologies at American Express Global Business Travel (GBT), where she plays a pivotal role in enhancing the efficiency and effectiveness of back-office operations. With a strong foundation in project management and business analysis, Ana is responsible for overseeing the management and support of both local and global data capture and accounting systems. Her expertise in travel systems, particularly in integrating new technologies following mergers and acquisitions, positions her as a key player in streamlining processes and improving operational workflows.
In her current role, Ana leads critical projects that focus on optimizing the existing GBT technology stack, ensuring seamless integration of systems like NetSuite, and driving process improvements that enhance the overall user experience. Her proficiency in Agile methodologies allows her to adapt quickly to changing business needs, while her PMP certification underscores her commitment to delivering projects on time and within budget. Ana's strategic vision is complemented by her skills in vendor management and change management, enabling her to effectively collaborate with cross-functional teams and external partners.
Through her leadership, Ana has successfully implemented initiatives that not only improve data accuracy and reporting but also enhance compliance and operational efficiency. Her ability to navigate complex project lifecycles and manage diverse stakeholder expectations has made her an invaluable asset to American Express GBT. As she continues to drive innovation within the organization, Ana remains focused on leveraging technology to create a more agile and responsive travel management environment.
