Ana E. Gonzales Napaico is a seasoned professional currently serving as the Supervisora de Sistemas Integrados de Gestión at the Contraloría General de la República (CGR), where she plays a pivotal role in the modernization and enhancement of public sector governance. With a Master's degree...
Ana E. Gonzales Napaico is a seasoned professional currently serving as the Supervisora de Sistemas Integrados de Gestión at the Contraloría General de la República (CGR), where she plays a pivotal role in the modernization and enhancement of public sector governance. With a Master's degree in Public Management from ESAN and a specialization in Process Management and Quality Systems, Ana brings over 15 years of extensive experience in both public and private sectors. Her expertise encompasses key areas such as State Modernization, Planning, Process Management, and Risk Management.
In her current role, Ana is responsible for supervising the design, implementation, and maintenance of the CGR's integrated management system, which encompasses quality, anti-corruption measures, risk management, and compliance. This multifaceted approach is essential for ensuring that the CGR adheres to international standards and best practices, particularly in alignment with ISO norms such as ISO 9001, ISO 14001, and OSHAS 18001. Ana's proficiency in internal auditing and quality assurance allows her to effectively oversee the transversal components of risk and quality management, ensuring that the organization not only meets regulatory requirements but also fosters a culture of continuous improvement.
Key projects under her supervision include the development of performance indicators for process management, aimed at enhancing operational efficiency and accountability within the CGR. Ana's strategic vision and commitment to quality management not only contribute to the integrity of public institutions but also promote transparency and trust in government operations. Her leadership in these initiatives positions her as a vital asset in the ongoing efforts to modernize and strengthen the public sector in Peru.
