Ana-Alicia Siqueiros serves as the Director of Partner Support at Peek, where she plays a pivotal role in enhancing the customer journey and partner experience. With over a decade of experience in cultural institutions, Ana-Alicia brings a unique blend of expertise in community outreach and...
Ana-Alicia Siqueiros serves as the Director of Partner Support at Peek, where she plays a pivotal role in enhancing the customer journey and partner experience. With over a decade of experience in cultural institutions, Ana-Alicia brings a unique blend of expertise in community outreach and membership growth, particularly within the art and travel sectors. Her passion for museums and the art world informs her approach to support, ensuring that partners not only receive technical assistance but also feel valued and understood in their unique contexts.
At Peek, a platform that has facilitated nearly $2 billion in experience bookings, Ana-Alicia leads a dedicated team that focuses on empowering operators to effectively utilize Peek Pro software. This involves strategic thinking and problem-solving to address technical challenges, enabling partners to optimize their operations and enhance their service offerings. Her commitment to fostering strong relationships is evident in her collaborative work with other directors and departments, as they collectively strive to fulfill Peek's mission of connecting people with unforgettable experiences.
Ana-Alicia's fluency in Spanish allows her to engage with a diverse range of partners and end-users, enriching the support experience for Spanish-speaking clients. Her skills in volunteer management and member relations further bolster her ability to create a supportive community around Peek's offerings. As she continues to drive initiatives that enhance partner satisfaction and operational efficiency, Ana-Alicia remains dedicated to ensuring that every interaction contributes positively to the overall customer experience.
