As the Senior Director of HR Solutions Center and HR Transformation at NYU Langone Health, Amy James plays a pivotal role in shaping the future of human resources within one of the nation’s leading healthcare institutions. With a robust background in HR operations across diverse...
As the Senior Director of HR Solutions Center and HR Transformation at NYU Langone Health, Amy James plays a pivotal role in shaping the future of human resources within one of the nation’s leading healthcare institutions. With a robust background in HR operations across diverse industries, Amy leverages her extensive expertise to spearhead transformative initiatives that enhance HR service delivery and elevate employee experiences. Her current focus on HR transformation encompasses a comprehensive approach to change management, process optimization, and knowledge building, ensuring that the HR function is not only efficient but also strategically aligned with the organization’s broader goals.
Amy is instrumental in setting the HR strategy as a key member of the HR senior leadership team, where she drives innovation and fosters a culture of continuous improvement. As a sponsor for cross-functional working committees, she champions projects such as the HR Portal and collaborates with core subject matter experts to refine systems and processes that support the organization’s mission. Her leadership in HR systems strategy, including the delivery of quarterly enhancements, underscores her commitment to leveraging technology to streamline operations and improve service delivery.
With a keen eye for talent management and a proven track record in outsourcing and business process improvement, Amy excels in building high-performing teams that are agile and responsive to the evolving needs of the healthcare sector. Her strategic planning capabilities and deep understanding of HR transformation position her as a thought leader in the field, driving impactful change that not only meets the demands of today but also anticipates the challenges of tomorrow. Through her efforts, Amy is not only transforming HR at NYU Langone Health but also contributing to the overall success and sustainability of the organization.
