Amelia Johnson currently serves as an Owner Services Specialist II at Airshare, where she leverages her academic background in Aeronautics and Aviation to enhance the customer experience for aircraft owners. With a Bachelor's Degree in Aeronautics and a Master of Science in Aviation from Embry-Riddle...
Amelia Johnson currently serves as an Owner Services Specialist II at Airshare, where she leverages her academic background in Aeronautics and Aviation to enhance the customer experience for aircraft owners. With a Bachelor's Degree in Aeronautics and a Master of Science in Aviation from Embry-Riddle Aeronautical University, Amelia combines her technical knowledge with exceptional interpersonal skills to effectively manage complex travel itineraries and fulfill unique owner requests.
In her role, Amelia acts as the primary point of contact for aircraft owners, ensuring that every trip is meticulously planned and executed in accordance with Federal Aviation Regulations and contractual limitations. Her expertise in conflict management and resolution allows her to navigate challenges with ease, ensuring that owners receive top-notch service, even in high-pressure situations. Amelia’s strong communication skills enable her to build lasting relationships with clients, fostering trust and loyalty while providing tailored solutions that meet their specific needs.
Key projects that Amelia has spearheaded include the implementation of a streamlined trip management system that enhances efficiency and reduces turnaround times for trip requests. Additionally, her passion for aviation safety drives her commitment to ensuring that all trips adhere to the highest safety standards. Outside of her professional responsibilities, Amelia's creative side shines through her photography and editing skills, which she utilizes to capture and share the beauty of aviation. With her unique blend of technical expertise and customer service acumen, Amelia Johnson continues to make a significant impact at Airshare, ensuring that every owner’s journey is not only seamless but also memorable.
