Amanda Runnels is a dedicated Block Specialist/Scheduler at Veterans Evaluation Services, where she plays a pivotal role in optimizing the scheduling processes for healthcare providers across ten states. With a diverse work history that spans multiple industries, Amanda has honed her skills in communication, analysis,...
Amanda Runnels is a dedicated Block Specialist/Scheduler at Veterans Evaluation Services, where she plays a pivotal role in optimizing the scheduling processes for healthcare providers across ten states. With a diverse work history that spans multiple industries, Amanda has honed her skills in communication, analysis, and project management, making her an invaluable asset to her team. In her current role, she expertly coordinates block schedules for hundreds of providers, ensuring that appointments are efficiently managed and that patient care is prioritized.
One of Amanda's key projects involves the meticulous organization of raw data into comprehensive reports, which she generates twice daily. This not only aids in tracking scheduling efficiency but also enhances the overall operational workflow within the organization. Her ability to pull and analyze data allows her to identify trends and areas for improvement, which she communicates effectively to her team and other departments.
In addition to her scheduling expertise, Amanda manages a small team, where she demonstrates her leadership skills by delegating tasks and fostering a collaborative environment. Her proficiency in clerical skills and front office management, combined with her strong phone etiquette and communication abilities, ensures that all interactions with providers and internal stakeholders are handled with professionalism and clarity.
As a fast and eager learner, Amanda is always seeking new opportunities to expand her knowledge and skills, making her a dynamic contributor to Veterans Evaluation Services. Her commitment to excellence and her passion for improving healthcare scheduling processes underscore her role as a key player in the organization’s mission to provide quality evaluations for veterans.
