Amanda Brummitt serves as the Principal of The Brummitt Group, a distinguished boutique healthcare consulting firm that specializes in enhancing operational efficiency and strategic development within the healthcare sector. With a robust background in patient experience and customer service, Amanda is dedicated to transforming how...
Amanda Brummitt serves as the Principal of The Brummitt Group, a distinguished boutique healthcare consulting firm that specializes in enhancing operational efficiency and strategic development within the healthcare sector. With a robust background in patient experience and customer service, Amanda is dedicated to transforming how healthcare providers engage with their patients and streamline their operations. Her expertise spans a wide array of specialties, including referral source development, medical practice management, and reputation management, making her a vital asset to her clients.
At The Brummitt Group, Amanda leads key projects aimed at improving patient flow and engagement, ensuring that healthcare facilities—from hospitals to ambulatory surgery centers—can deliver exceptional care while optimizing their operational processes. Her hands-on approach includes conducting secret shopping initiatives and customer service training, which provide invaluable insights into the patient experience. Amanda's commitment to strategic development is evident in her ability to craft tailored marketing and branding strategies that resonate with both patients and healthcare providers alike.
In addition to her consulting work, Amanda is also a medical podcast host, where she shares her insights on consumer behavior and business process improvement, further establishing her as a thought leader in the industry. Her comprehensive understanding of operations management and marketing strategy empowers healthcare organizations to navigate the complexities of the industry, ultimately enhancing their service delivery and patient satisfaction. Through her leadership at The Brummitt Group, Amanda Brummitt continues to drive meaningful change in the healthcare landscape, ensuring that providers not only meet but exceed the expectations of their patients.
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