Alyssa Farruggia currently serves as a Technical Trainer at the University of Rochester, where she leverages her extensive background in higher education and learning development to enhance the skills and capabilities of the institution's workforce. In her role, Alyssa is responsible for training new hires...
Alyssa Farruggia currently serves as a Technical Trainer at the University of Rochester, where she leverages her extensive background in higher education and learning development to enhance the skills and capabilities of the institution's workforce. In her role, Alyssa is responsible for training new hires on the intricacies of the university's database systems, ensuring that they are equipped with the necessary tools and knowledge to excel in their positions. Her commitment to fostering a supportive learning environment is evident in her ongoing training initiatives, which provide continuous support for approximately 250 employees who utilize these systems.
Alyssa's expertise extends beyond technical training; she plays a pivotal role in planning and implementing professional development events that promote growth and collaboration among staff members. By conducting regular check-ins with new hires, she ensures that they are not only acclimating to the university's systems but also feeling supported and engaged in their new roles. Her skills in program management and employee training are complemented by her strong problem-solving abilities, allowing her to address challenges effectively and adapt training methodologies to meet diverse learning needs.
With a Master of Public Administration degree completed in December 2021, Alyssa combines her academic knowledge with practical experience in sales, leadership, and team building. Her proficiency in Microsoft Office and social media marketing further enhances her ability to create engaging presentations and training materials that resonate with her audience. As a dedicated professional, Alyssa Farruggia is committed to empowering her colleagues through effective training and development, ultimately contributing to the overall success and efficiency of the University of Rochester.
