Althea Avice De Guzman serves as the Senior Manager of Risk Management at Amgen, where she spearheads the Business Resilience Program, a critical initiative designed to mitigate the impact of crises on business operations. With over 12 years of experience in emergency and crisis management,...
Althea Avice De Guzman serves as the Senior Manager of Risk Management at Amgen, where she spearheads the Business Resilience Program, a critical initiative designed to mitigate the impact of crises on business operations. With over 12 years of experience in emergency and crisis management, healthcare, and biotech, Althea has honed her expertise in establishing robust frameworks that ensure organizational continuity in the face of various threats, including natural disasters, cyberattacks, and supply chain disruptions. Her role as the North America Lead for Business Continuity involves collaborating with cross-functional teams to develop and implement strategic plans that safeguard Amgen's operational integrity and protect its stakeholders.
Althea's leadership in this domain is underscored by her ability to translate complex risk scenarios into actionable strategies, fostering a culture of resilience across the organization. She actively engages in community outreach and public speaking initiatives, sharing insights on disaster recovery and business continuity management (BCM) with industry peers and stakeholders. Her commitment to environmental sustainability further enhances her approach, as she integrates sustainable practices into risk management strategies, ensuring that Amgen not only prepares for crises but also contributes positively to the communities it serves.
Key projects under her management include the development of comprehensive training programs that empower employees to respond effectively during emergencies, as well as the establishment of communication protocols that ensure timely and accurate information dissemination during crises. Althea's multifaceted skill set, which includes project management, leadership, and customer service, positions her as a pivotal figure in enhancing Amgen's resilience and operational excellence in an ever-evolving landscape.