Alisa Snyder serves as the Chief Technical Product Owner at Evernorth, where she leverages her extensive background in strategic operations and project management to drive innovation and enhance customer experience across multiple communication platforms. With a strong focus on empowering her teams, Alisa manages a...
Alisa Snyder serves as the Chief Technical Product Owner at Evernorth, where she leverages her extensive background in strategic operations and project management to drive innovation and enhance customer experience across multiple communication platforms. With a strong focus on empowering her teams, Alisa manages a diverse group of managers and software engineers dedicated to developing and optimizing two key communication products. Her leadership style is characterized by compassion and a commitment to fostering a collaborative environment, ensuring that each team member feels valued and motivated to contribute their best work.
At Evernorth, Alisa is currently spearheading several high-impact projects aimed at streamlining communication processes and improving user engagement. By implementing Six Sigma methodologies and process improvement strategies, she has successfully identified inefficiencies and developed solutions that enhance operational performance. Her expertise in financial analysis and risk management further enables her to make data-driven decisions that align with the company’s strategic goals.
Alisa's passion for customer experience is evident in her approach to external communication channels, where she emphasizes clarity and responsiveness. By integrating feedback mechanisms and analytics into her teams' workflows, she ensures that customer insights directly inform product development and enhancements. As she continues to lead Evernorth's technical initiatives, Alisa remains dedicated to unlocking the full potential of her teams and the products they create, ultimately driving success for the organization and its customers.
