Alfredo Nava serves as the Operations Manager for BYU Dining Services, where he expertly oversees front-of-house operations involving a dedicated team of 160 employees and the daily service of approximately 2,000 customers. His role is pivotal in ensuring that the dining experience is not only...
Alfredo Nava serves as the Operations Manager for BYU Dining Services, where he expertly oversees front-of-house operations involving a dedicated team of 160 employees and the daily service of approximately 2,000 customers. His role is pivotal in ensuring that the dining experience is not only efficient but also enjoyable for all patrons. Alfredo's commitment to operational excellence is reflected in his strategic initiatives, such as the development of a new Student Leadership Program, which has successfully increased employee retention by 20%. This program not only fosters leadership skills among staff but also cultivates a nurturing work environment that enhances teamwork and professionalism.
Alfredo's analytical skills and production management expertise enable him to streamline processes and optimize resource allocation, ensuring that operations run smoothly. His hands-on approach to hiring, training, and scheduling allows him to invest personally in each employee, creating growth opportunities that empower team members to excel. By prioritizing employee development and engagement, he has created a culture of collaboration and innovation within the dining services team.
In addition to his operational responsibilities, Alfredo is adept at utilizing ISO 14001 standards to promote sustainability within the dining services framework. His ability to balance independent decision-making with effective teamwork has positioned him as a key player in enhancing the overall dining experience at BYU. With a proven track record of generating significant sales and fostering strong relationships with distributors, Alfredo continues to drive success and elevate the standards of service within the university's dining operations.
