Alessandra Sunko serves as the Head of Retail Operations for Fashion at CHANEL, where she brings a wealth of experience and a strategic mindset to one of the world's most prestigious luxury brands. In her current role, Alessandra is responsible for overseeing all operational activities...
Alessandra Sunko serves as the Head of Retail Operations for Fashion at CHANEL, where she brings a wealth of experience and a strategic mindset to one of the world's most prestigious luxury brands. In her current role, Alessandra is responsible for overseeing all operational activities across 61 points of distribution, ensuring that each location embodies the elegance and sophistication synonymous with CHANEL. Her leadership is pivotal in driving key projects that enhance customer service management and streamline business development processes, allowing the brand to maintain its competitive edge in the luxury market.
With a strong emphasis on innovation and efficiency, Alessandra spearheads the development of cutting-edge technology tools that not only optimize retail operations but also support the brand's commitment to sustainability and corporate social responsibility (CSR). By infusing a sustainability mindset into all facets of retail, she is helping CHANEL navigate the evolving landscape of consumer expectations while reinforcing the brand's legacy of excellence.
Fluent in English, French, Portuguese, and Spanish, Alessandra leverages her multicultural background to foster inclusive team environments and enhance customer engagement across diverse markets. Her expertise in vertical integration, merchandising, and inventory control allows her to implement effective strategies that drive results and elevate the customer experience. As a seasoned leader, Alessandra is passionate about building successful teams, mentoring future leaders, and ensuring that CHANEL continues to set the standard for luxury retail operations in an ever-changing industry.
