Adam Packer is an accomplished Digital Product Manager at UnitedHealthcare, where he leverages over 16 years of extensive experience in healthcare technology and digital solutions. In his current role, Adam serves as a pivotal Business Subject Matter Expert for the functional IT Scrum team, effectively...
Adam Packer is an accomplished Digital Product Manager at UnitedHealthcare, where he leverages over 16 years of extensive experience in healthcare technology and digital solutions. In his current role, Adam serves as a pivotal Business Subject Matter Expert for the functional IT Scrum team, effectively bridging the gap between business needs and technological capabilities. His expertise in user story mapping and agile methodologies allows him to guide Product and Business Owners through the complexities of roadmap development and user story prioritization, ensuring that high-impact features are delivered efficiently.
One of Adam's key projects involves the enhancement of mobile application functionalities, where he focuses on streamlining operational processes to improve user engagement and satisfaction. By establishing clear acceptance criteria and identifying gaps in Standard Operating Procedures, he drives continuous improvement initiatives that align with UnitedHealthcare's strategic goals. His proficiency in creating and prioritizing user stories empowers agile teams to deliver solutions that meet both client and organizational needs.
Passionate about innovation, Adam is adept at utilizing dashboards and analytics to inform decision-making and measure project success. His ability to present solutions effectively and engage stakeholders has been instrumental in client prospecting and fostering collaborative relationships across cross-functional teams. With a keen eye for strategic business management, Adam is committed to delivering transformative healthcare technology solutions that enhance patient experiences and drive operational excellence at UnitedHealthcare.
