As the Director of Managed Services at Intermountain Healthcare, Aaron Lords leverages over two decades of diverse experience across healthcare, manufacturing, and nonprofit sectors to drive transformative change within the organization. His role is pivotal in developing and implementing a comprehensive Managed Services strategy that...
As the Director of Managed Services at Intermountain Healthcare, Aaron Lords leverages over two decades of diverse experience across healthcare, manufacturing, and nonprofit sectors to drive transformative change within the organization. His role is pivotal in developing and implementing a comprehensive Managed Services strategy that encompasses outsourced IT services across critical areas such as infrastructure, network, end-user support, service desk operations, and cloud solutions. By aligning these services with Intermountain's overarching goals, Aaron ensures that the organization not only meets but exceeds operational efficiency benchmarks.
One of Aaron's hallmark achievements is leading a complex transition and transformation program that encompasses 21 distinct projects aimed at migrating services to a managed services model. This initiative not only streamlines operations but also enhances the overall quality of care delivered to patients by ensuring that healthcare professionals have reliable access to the technology and support they need. His expertise in hospital revenue cycle management, program management, and business analysis has been instrumental in navigating the intricacies of this transition, ensuring that each project aligns seamlessly with the strategic initiatives of the organization.
Aaron's commitment to operational excellence is further demonstrated through his focus on staff development and training. He believes that empowering team members with the right skills and knowledge is crucial for fostering a culture of continuous improvement. His strong communication skills facilitate effective collaboration across departments, enabling him to coordinate meetings and manage contracts with precision. As a dynamic leader, Aaron Lords continues to shape the future of managed services at Intermountain Healthcare, driving innovations that enhance both patient care and operational performance.
