As the Vice President of Information Technology at Grand America Hotels & Resorts, Aaron Harmston leverages over two decades of extensive IT experience to drive innovation and operational excellence within the luxury hospitality sector. With a robust background that spans 16 years in leadership roles...
As the Vice President of Information Technology at Grand America Hotels & Resorts, Aaron Harmston leverages over two decades of extensive IT experience to drive innovation and operational excellence within the luxury hospitality sector. With a robust background that spans 16 years in leadership roles across DevOps, Network Engineering, Systems Administration, Robotic Process Automation (RPA), IT Operations, and Application Development, Aaron is adept at navigating the complexities of technology in a dynamic environment. His strategic vision is complemented by a strong commitment to building high-performing teams, utilizing key performance indicators (KPIs), coaching, and fostering a collaborative culture that empowers team members to excel.
At Grand America Hotels & Resorts, Aaron spearheads key projects that enhance the guest experience and streamline operations across a diverse portfolio that includes luxury hotels, ranches, oil exploration, and ski resorts. His expertise in ITIL 4 best practices ensures that the organization adheres to industry standards while implementing agile methodologies that promote flexibility and responsiveness to market demands. Aaron’s proficiency in Checkpoint Security and network infrastructure fortifies the company’s commitment to safeguarding sensitive data and maintaining operational integrity.
Under his leadership, the IT department is not just a support function but a strategic partner that drives business growth and innovation. By embracing cutting-edge technologies and fostering a culture of high performance, Aaron is instrumental in positioning Grand America Hotels & Resorts as a leader in the luxury hospitality industry, ensuring that technology serves as a catalyst for exceptional guest experiences and operational efficiency.
