Aaron Caserta is a seasoned Project Manager at GXM CONSULTING, where he leverages over a decade of experience in launching innovative technical solutions to address complex challenges. Currently, he serves as a Human-centered Design (HCD) and Customer Experience (CX) Engineer for the Department of Commerce's...
Aaron Caserta is a seasoned Project Manager at GXM CONSULTING, where he leverages over a decade of experience in launching innovative technical solutions to address complex challenges. Currently, he serves as a Human-centered Design (HCD) and Customer Experience (CX) Engineer for the Department of Commerce's International Trade Administration (ITA), specifically within the Office of Public Affairs Digital (OPAD). In this role, Aaron is instrumental in enhancing digital communication strategies and improving user engagement through thoughtful design and user-centric methodologies.
One of Aaron's key projects is his leadership of the National Security Innovation Network's (NSIN) online collaboration platform, "UNUM." This platform serves as a vital resource for fostering collaboration among innovators and stakeholders in the national security sector. By utilizing Agile methodologies as a Certified Scrum Product Owner (CSPO), Aaron ensures that the development process is both efficient and responsive to user needs, driving continuous improvement and innovation.
Aaron's diverse skill set encompasses marketing strategy, graphic design, and social media management, allowing him to create compelling narratives that resonate with target audiences. His technical expertise extends to system administration, Office 365, and the Adobe Creative Suite, enabling him to implement robust digital solutions that enhance operational efficiency. With a strong foundation in training and support, Aaron is dedicated to empowering teams and stakeholders through knowledge sharing and capacity building. His commitment to human-centered design and customer experience positions him as a valuable asset in the ever-evolving landscape of digital solutions.
