Janelle Rodriguez, NMLS #448224, serves as the Branch Manager at Alterra Home Loans, where she leverages her extensive expertise in mortgage lending and loan servicing to drive the success of her team and enhance client experiences. With a strong commitment to providing equitable access to...
Janelle Rodriguez, NMLS #448224, serves as the Branch Manager at Alterra Home Loans, where she leverages her extensive expertise in mortgage lending and loan servicing to drive the success of her team and enhance client experiences. With a strong commitment to providing equitable access to home financing, Janelle plays a pivotal role in ensuring that her branch adheres to the principles of being an Equal Housing Lender. Her leadership is characterized by a focus on customer-centric solutions, guiding clients through the complexities of loan origination and mortgage servicing with clarity and professionalism.
At Alterra Home Loans, Janelle is currently spearheading several key projects aimed at streamlining the loan origination process, enhancing operational efficiency, and implementing innovative technology solutions that improve client engagement. Her deep understanding of the mortgage industry, combined with her proficiency in loan servicing, enables her to identify opportunities for growth and development within her branch. Janelle is also dedicated to mentoring her team, fostering a collaborative environment that encourages professional development and excellence in service delivery.
With a comprehensive knowledge of state-specific regulations and licensing requirements, including those in Alabama, Arizona, and California, Janelle ensures that her branch remains compliant while navigating the ever-evolving landscape of mortgage lending. Her passion for empowering individuals and families to achieve their homeownership dreams is evident in her proactive approach to client education and support. As a respected leader in the industry, Janelle Rodriguez continues to make significant contributions to the success of Alterra Home Loans and the communities she serves.