Rafael Sosa currently serves as the Operations Manager at Houston Shutters, where he leverages his extensive expertise in Operations Management, Planning, and Quality Engineering to drive significant improvements in manufacturing processes. In this pivotal role, Rafael is responsible for overseeing the Consumer Direct (Custom) Manufacturing...
Rafael Sosa currently serves as the Operations Manager at Houston Shutters, where he leverages his extensive expertise in Operations Management, Planning, and Quality Engineering to drive significant improvements in manufacturing processes. In this pivotal role, Rafael is responsible for overseeing the Consumer Direct (Custom) Manufacturing Operations, where he has successfully implemented strategic initiatives aimed at revamping manufacturing processes. His focus on reducing waste and enhancing product quality has not only improved on-time delivery (OTD) rates but has also fostered a culture of continuous improvement within the organization.
Rafael's approach is data-driven, utilizing his skills in supply chain optimization and action planning to identify bottlenecks and inefficiencies. He has led key projects that involve the integration of advanced manufacturing techniques and quality assurance protocols, such as Production Part Approval Process (PPAP) and supplier quality management. By fostering collaboration across departments, he ensures that every aspect of the manufacturing operation aligns with the company's overarching goals of excellence and customer satisfaction.
An agent of change, Rafael has a proven track record of achieving results across various industries, making him a valuable asset to Houston Shutters. His commitment to product development and manufacturing engineering has positioned the company as a leader in the custom shutter market. With a keen eye for detail and a passion for operational excellence, Rafael continues to drive systemic improvements that enhance both efficiency and quality, ultimately contributing to the company's bottom line and reputation in the industry.
