Marshall Georges serves as Vice President at Caliber Home Loans, Inc., where he leverages his extensive expertise in strategic asset performance and risk mitigation to drive operational excellence within the organization. With a strong background in claims administration and contract management, Marshall has become a...
Marshall Georges serves as Vice President at Caliber Home Loans, Inc., where he leverages his extensive expertise in strategic asset performance and risk mitigation to drive operational excellence within the organization. With a strong background in claims administration and contract management, Marshall has become a pivotal figure in overseeing a robust team dedicated to addressing investor file requests and resolving complex repurchase and monetary claims. His leadership of a six-person team has resulted in streamlined processes that enhance efficiency and accuracy in validating claims, ultimately safeguarding the company’s financial interests.
In his current role, Marshall directs the oversight of approximately $60 million in claims monthly, ensuring meticulous documentation and adherence to contractual obligations. His analytical skills and deep understanding of underwriting and credit risk enable him to effectively navigate the intricacies of claims settlement and dispute resolution. By implementing strategic process improvements, he has not only reduced turnaround times but also fortified Caliber’s reputation as a reliable partner in the capital markets.
Marshall’s commitment to organizational development is evident in his coaching and mentoring approach, fostering a culture of collaboration and continuous improvement within his team. His ability to balance risk management with business relationship management has led to significant enhancements in operational performance, positioning Caliber Home Loans as a leader in the industry. As he continues to spearhead key projects and initiatives, Marshall remains dedicated to driving innovation and excellence in asset performance, ensuring the company’s sustained growth and success in a competitive landscape.
