Sheen Thomas serves as the Senior Technical Product Owner at Costco Travel, where he plays a pivotal role in driving the integration of innovative technology solutions within the travel domain. With a robust background in e-commerce and a deep understanding of Agile methodologies, Sheen excels...
Sheen Thomas serves as the Senior Technical Product Owner at Costco Travel, where he plays a pivotal role in driving the integration of innovative technology solutions within the travel domain. With a robust background in e-commerce and a deep understanding of Agile methodologies, Sheen excels in bridging the gap between business needs and technical execution. His expertise in program and delivery management enables him to lead cross-functional development teams effectively, ensuring that complex business requirements are translated into actionable technical features.
In his current role, Sheen is responsible for defining technical product capabilities that enhance the customer experience and streamline operations. He meticulously crafts user stories that guide the development process, ensuring that each feature aligns with Costco's strategic objectives. His hands-on approach to end-to-end solutioning encompasses all stages of product development—from ideation and testing to deployment—ensuring that products not only meet but exceed quality standards.
Sheen's commitment to continuous improvement is evident in his ability to conduct benefit analysis and leverage business intelligence to inform decision-making. His strong communication skills foster collaboration among team members, driving a culture of innovation and agility. As a certified SAFe® 6 Agile Product Manager, he is adept at navigating the complexities of large-scale projects, making him an invaluable asset to Costco Travel. Through his leadership, Sheen is not only enhancing the travel experience for Costco members but also positioning the organization for future growth in the competitive e-commerce landscape.
