As a Senior Digital Transformation Consultant within the Global Field CTO Office at WalkMe™, Alex Shikanov plays a pivotal role in guiding organizations through their digital maturity journeys. With a robust background in digital transformation, digital adoption, and digital strategy, Alex leverages his expertise to...
As a Senior Digital Transformation Consultant within the Global Field CTO Office at WalkMe™, Alex Shikanov plays a pivotal role in guiding organizations through their digital maturity journeys. With a robust background in digital transformation, digital adoption, and digital strategy, Alex leverages his expertise to engage stakeholders across the entire customer lifecycle. His focus on collaboration and strategic alignment enables him to blueprint tailored pathways that drive measurable business outcomes.
Alex's work encompasses a variety of key projects that emphasize the importance of enterprise software solutions, particularly in the realms of investments, assessments, and strategic advice. He is instrumental in crafting compelling business cases for data and analytics, employing cost/benefits analysis, ROI/TCO assessments, and financial modeling to demonstrate the tangible value of digital initiatives. His practical solution architecture for data analytics ensures that clients not only understand the theoretical underpinnings of digital transformation but also see how these concepts translate into actionable strategies.
In addition to his technical acumen, Alex excels in business development and customer success, ensuring that clients receive ongoing support and value from their digital investments. His expertise in customer value selling and software as a service (SaaS) further enhances his ability to forge strong relationships with clients, empowering them to realize their digital transformation goals. As a thought leader in the industry, Alex is committed to pioneering benchmark-driven value stories that resonate with organizations seeking to harness the power of digital technologies. Through his efforts, he continues to shape the future of digital adoption, making significant contributions to the success of WalkMe™ and its clients.
