Prerna Anand serves as a Senior Product Manager at UCSF Health, where she leverages her extensive expertise in design thinking, lean product management, and agile methodologies to drive innovative solutions in the healthcare sector. With a proven track record in delivering human-centered design solutions, Prerna...
Prerna Anand serves as a Senior Product Manager at UCSF Health, where she leverages her extensive expertise in design thinking, lean product management, and agile methodologies to drive innovative solutions in the healthcare sector. With a proven track record in delivering human-centered design solutions, Prerna has successfully led key projects that have significantly enhanced operational efficiencies and patient experiences. One of her notable achievements includes spearheading the enterprise implementation of a waitlist and self-scheduling product, which resulted in an impressive increase in the ‘offer to accepted’ conversion rate from 21% to 25%. This initiative not only streamlined patient access to care but also demonstrated her ability to align product strategy with user needs.
In addition, Prerna co-led a diverse, cross-cultural team to develop a native AI-based referral management product that dramatically reduced processing times for 1.5 million faxes, showcasing her proficiency in integrating advanced technologies like generative AI into healthcare workflows. Her implementation of a dual pipeline for Optical Character Recognition (OCR) comparison further exemplifies her commitment to enhancing data accuracy and operational efficiency.
With a strong foundation in product lifecycle management, account management, and quality assurance, Prerna is passionate about building motivated teams that prioritize user-centered experiences. Her skills in marketing strategy, risk management, and emotional intelligence enable her to navigate complex challenges and foster collaboration across multidisciplinary teams. As a leader in the intersection of healthcare and digital technologies, Prerna Anand continues to drive impactful change at UCSF Health, ensuring that innovative solutions are not only developed but also effectively adopted to improve patient care.
