Yasser Tayseer serves as the IT Cities Helpdesk Manager at Talaat Moustafa Group Holding, where he plays a pivotal role in enhancing the technological infrastructure across key projects such as Madinaty, El-Rehab, Cilia, and Noor. With over 15 years of experience in the information systems...
Yasser Tayseer serves as the IT Cities Helpdesk Manager at Talaat Moustafa Group Holding, where he plays a pivotal role in enhancing the technological infrastructure across key projects such as Madinaty, El-Rehab, Cilia, and Noor. With over 15 years of experience in the information systems field, Yasser has cultivated a robust expertise in IT service management, project delivery, and stakeholder engagement. His current responsibilities include establishing and supervising the Group IT Service HUB team, which is instrumental in ensuring seamless IT operations across various project sites in the MEA region.
One of Yasser's key achievements has been the successful delivery of multiple projects and programs within the stipulated timeframes and budget constraints, all while maintaining high-quality standards. His strategic approach has led to a remarkable 50% enhancement in resource utilization, enabling the team to address the business change backlog effectively. By fostering collaboration between IT and business departments, Yasser has empowered teams to realize significant improvements in IT service delivery, ultimately driving operational efficiency.
Yasser's technical proficiency is underscored by his certifications as a Microsoft Certified Systems Engineer and his extensive experience with technologies such as Microsoft Exchange, VMware ESX, and EMC Storage. His skills in IT risk management and system administration further bolster his capability to navigate complex IT landscapes. By liaising with key stakeholders, Yasser is instrumental in developing and implementing a comprehensive IT strategy that aligns with the overarching goals of Talaat Moustafa Group Holding, ensuring that the organization remains at the forefront of technological advancement in the real estate sector.
