Jerika Parham serves as an Implementation Consultant at Mphasis, where she plays a pivotal role in ensuring a seamless onboarding experience for new clients in the healthcare sector. With her extensive background in payment process management and account balancing, Jerika brings a wealth of knowledge...
Jerika Parham serves as an Implementation Consultant at Mphasis, where she plays a pivotal role in ensuring a seamless onboarding experience for new clients in the healthcare sector. With her extensive background in payment process management and account balancing, Jerika brings a wealth of knowledge to the table, particularly in high-volume environments. Her expertise in project implementation is evident as she leads new client implementation projects, guiding organizations through the technical configuration and administrative training necessary for successful product integration.
In her current role, Jerika is responsible for analyzing and qualifying value-oriented benefits for companies, ensuring that each client not only understands the technical aspects of their new systems but also recognizes the strategic advantages they bring. Her proficiency in tools such as QNXT and Docutap, coupled with her strong command of Microsoft Excel and Office, allows her to manipulate data effectively, providing clients with insightful analyses that drive informed decision-making.
Jerika’s exceptional communication skills enable her to liaise effectively with both internal teams and external stakeholders, fostering collaboration across various levels of leadership. Her commitment to customer service and her deep understanding of the healthcare industry position her as a trusted advisor to clients navigating the complexities of medical billing and insurance processes. Through her dedication and expertise, Jerika Parham not only enhances the onboarding experience but also contributes to the ongoing success of Mphasis and its clients in a rapidly evolving market.
