Chad Gibson currently serves as the Director of Platform Operations at Sorenson Communications, where he plays a pivotal role in shaping the future of the company’s Cloud Platform and Observability teams. With a profound passion for technology that began in his childhood, Chad has transformed...
Chad Gibson currently serves as the Director of Platform Operations at Sorenson Communications, where he plays a pivotal role in shaping the future of the company’s Cloud Platform and Observability teams. With a profound passion for technology that began in his childhood, Chad has transformed his early curiosity into a robust career focused on innovation and excellence. In his current role, he is responsible for fostering a culture that prioritizes system reliability, scalability, and performance, essential for Sorenson's global expansion initiatives.
Chad leads key projects aimed at developing strategic plans for efficient technology acquisition, ensuring that the infrastructure can support the growing demands of the business. His expertise in Agile methodologies and Lean thinking allows him to implement process improvements that enhance operational efficiency. By creating self-service capabilities for engineering teams, he empowers them to take ownership of their projects, fostering a proactive and innovative environment.
Moreover, Chad is dedicated to building an observability culture within the organization, which is crucial for enhancing system uptime and resiliency. His skills in team management and vendor management ensure that all stakeholders are aligned and that the technology stack remains robust and responsive to the needs of the business. As a customer-driven leader, Chad understands the importance of delivering exceptional service and reliability, making him a key asset to Sorenson Communications as they navigate the complexities of the telecommunications landscape. Through his leadership, Chad is not only driving operational excellence but also inspiring a new generation of engineers to embrace the spirit of innovation that has defined his career.