As the Program Director at Character In Action, Ivan Mcclay is at the forefront of launching a new location in Steiner Ranch, where he leverages his extensive background in fitness and sales to drive the organization’s mission of enhancing social skills and personal development. With...
As the Program Director at Character In Action, Ivan Mcclay is at the forefront of launching a new location in Steiner Ranch, where he leverages his extensive background in fitness and sales to drive the organization’s mission of enhancing social skills and personal development. With over a decade of experience in customer relations and management, Ivan excels in generating leads and optimizing processes to ensure smooth operations. His recent achievement of breaking revenue records across all five locations in a single month underscores his exceptional capabilities in sales and strategic planning.
In his role, Ivan is responsible for a diverse array of tasks, including data entry, managing billing, and facilitating communication through email and SMS. His proficiency in technology integration and SQL allows him to streamline operations and enhance customer engagement, ensuring that every interaction is efficient and impactful. Ivan’s commitment to process efficiency and critical thinking enables him to identify and implement innovative solutions that benefit both the organization and its clients.
Moreover, Ivan’s passion for public speaking and independent thinking empowers him to effectively communicate the value of Character In Action’s programs to potential clients and stakeholders. His ability to foster relationships and provide exceptional customer service is instrumental in building a loyal client base, which is essential for the success of the new location. As he continues to thrive in his role, Ivan remains dedicated to helping others achieve their personal and social goals, embodying the core values of Character In Action.
