Jana Birckbichler serves as the Senior Manager at World Relief, where she plays a pivotal role in enhancing the organization’s database management and donor relations through her expertise in CRM systems, particularly Raiser's Edge. With a strong focus on client and customer satisfaction, Jana is...
Jana Birckbichler serves as the Senior Manager at World Relief, where she plays a pivotal role in enhancing the organization’s database management and donor relations through her expertise in CRM systems, particularly Raiser's Edge. With a strong focus on client and customer satisfaction, Jana is dedicated to optimizing the way World Relief documents, tracks, and reports charitable contributions and donor information. Her responsibilities extend beyond mere data management; she is instrumental in developing and designing comprehensive reports that provide valuable insights for strategic decision-making.
In her role, Jana emphasizes the importance of data integrity, implementing rigorous quality control and audit processes to ensure that the information within the system is accurate and reliable. Her proficiency in SQL Server Management Studio and Microsoft SQL Server allows her to manipulate and analyze data effectively, enabling her to deliver actionable insights that drive fundraising efforts and enhance donor engagement.
Jana is also passionate about team development and training, fostering a motivated and productive environment among her colleagues. By sharing her knowledge of CRM applications and data management best practices, she empowers her team to leverage technology for improved performance. As she continues to grow in her career, Jana remains committed to utilizing her skills in management, reporting, and analysis to further World Relief’s mission of serving vulnerable communities around the globe.
