Lynn McCalmont currently serves as the Customer Success Director at First Advantage, where she leverages over 12 years of expertise in employment screening to enhance organizational hiring practices. In her role, Lynn is dedicated to empowering companies to make informed hiring decisions that foster safer...
Lynn McCalmont currently serves as the Customer Success Director at First Advantage, where she leverages over 12 years of expertise in employment screening to enhance organizational hiring practices. In her role, Lynn is dedicated to empowering companies to make informed hiring decisions that foster safer and more secure work environments. Her strategic approach involves building strong, trust-based relationships with HR, Risk, and Compliance departments, positioning herself as a vital consultant in the employment screening landscape.
Lynn's impressive track record includes being a two-time President's Club recipient in 2017 and 2018, highlighting her exceptional performance in maintaining and growing a substantial $20 million book of business with key Fortune 500 clients. Her proactive program management and keen ability to identify additional products and revenue opportunities have been instrumental in retaining and expanding her client portfolio. By focusing on customer satisfaction and business development, Lynn ensures that her clients not only meet their compliance and risk management goals but also enhance their overall hiring strategies.
Her skill set encompasses sales, customer support, and strategic partnerships, which she utilizes to drive business process improvements and foster team building within her organization. Lynn’s commitment to proactive monitoring and continuous training allows her to stay ahead of industry trends, ensuring that her clients benefit from the latest advancements in employment screening technology. Through her efforts, Lynn McCalmont is not just a consultant; she is a strategic partner dedicated to helping organizations thrive in an ever-evolving landscape.