Ekelem Airhihen serves as an Internal Auditor at the Federal Airports Authority of Nigeria (FAAN), where he leverages his extensive expertise in airport customer experience, market research, and aviation business analysis to enhance operational efficiency and compliance. In his current role, Ekelem is pivotal in...
Ekelem Airhihen serves as an Internal Auditor at the Federal Airports Authority of Nigeria (FAAN), where he leverages his extensive expertise in airport customer experience, market research, and aviation business analysis to enhance operational efficiency and compliance. In his current role, Ekelem is pivotal in planning, research, and strategy development, focusing on optimizing internal processes and ensuring adherence to regulatory standards. His keen analytical skills enable him to conduct thorough audits that not only identify discrepancies but also provide actionable insights for improvement.
Ekelem has spearheaded several key projects aimed at elevating customer service standards within the aviation sector. By employing data-driven strategies, he has successfully implemented initiatives that enhance the overall passenger experience at airports, aligning with FAAN's commitment to excellence in service delivery. His proficiency in public policy and business strategy allows him to navigate complex regulatory environments, ensuring that FAAN remains compliant while also advocating for policies that foster growth and innovation in the aviation industry.
With a strong foundation in business analysis and internal audit practices, Ekelem is adept at conducting account reconciliations and invoicing processes, ensuring financial integrity within the organization. His skills in public speaking and teaching further empower him to share knowledge and best practices with colleagues, fostering a culture of continuous improvement. Through his multifaceted role, Ekelem Airhihen is not only contributing to the operational success of FAAN but also shaping the future of aviation in Nigeria by enhancing customer experiences and driving strategic initiatives.
