Leah Segraves serves as the Director of Sales Marketing at Hampton Inn Tropicana, where she plays a pivotal role in driving revenue growth and enhancing customer satisfaction. With a strong focus on strategic planning and execution, Leah leads a dynamic sales and catering team dedicated...
Leah Segraves serves as the Director of Sales Marketing at Hampton Inn Tropicana, where she plays a pivotal role in driving revenue growth and enhancing customer satisfaction. With a strong focus on strategic planning and execution, Leah leads a dynamic sales and catering team dedicated to maximizing opportunities in the group, transient, and catering segments. Her expertise in yield management and budget optimization allows her to develop and implement effective strategies that align with the hotel's financial goals while ensuring a memorable guest experience.
In her current role, Leah is instrumental in redesigning and enhancing the hotel's online presence through innovative e-commerce and e-marketing strategies. By leveraging her skills in online research and digital marketing, she has successfully increased visibility and engagement, resulting in significant revenue growth across all areas of the business. Leah's commitment to team building and leadership fosters a collaborative environment where her team is motivated to achieve performance objectives and exceed customer expectations.
Beyond her operational responsibilities, Leah actively participates in community and professional organizations, strengthening the hotel's ties within the local tourism industry. Her ability to cultivate relationships and drive initiatives that benefit both the hotel and the community exemplifies her dedication to hospitality excellence. With a keen eye for detail and a passion for achieving results, Leah Segraves continues to make a lasting impact at Hampton Inn Tropicana, ensuring that both her team and the hotel thrive in a competitive market.