Meiry Silva serves as an Office Administrator and Database Administrator at ASAP VENTURES LIMITED, where her multifaceted expertise significantly enhances operational efficiency and customer satisfaction. With nearly seven years of experience in Master Data Management (MDM), Meiry excels in ensuring data integrity and compliance across...
Meiry Silva serves as an Office Administrator and Database Administrator at ASAP VENTURES LIMITED, where her multifaceted expertise significantly enhances operational efficiency and customer satisfaction. With nearly seven years of experience in Master Data Management (MDM), Meiry excels in ensuring data integrity and compliance across various data objects, including Customer Master, Vendor Master, Bank Master, and Material Master. Her role is pivotal in conducting rigorous data quality checks that facilitate seamless interactions between upstream and downstream systems, thereby optimizing business processes.
In her current position, Meiry leverages a suite of tools such as Google Suite, Outlook, and Slack to deliver high-level customer service through both phone and email communications. She adeptly utilizes the A.S.A.P system and Service Fusion to manage requests, invoices, and job scheduling, ensuring that customer needs are met promptly and accurately. Meiry's proficiency in the company billing system allows her to maintain precise financial records, further contributing to the organization's operational excellence.
Her skill set extends to remote troubleshooting and effective communication, enabling her to resolve customer inquiries efficiently while fostering positive relationships. Meiry’s analytical capabilities, combined with her experience in Salesforce and ServiceNow, empower her to derive actionable insights from data, supporting strategic decision-making within the organization. As a dedicated professional, Meiry Silva continues to play a crucial role in enhancing data management practices and delivering exceptional service at ASAP VENTURES LIMITED.