Druide Lekogho currently serves as the Assistant Front Office Manager at Luxury Green Resorts (LGR), where he leverages his unique background in web and mobile development, alongside his expertise in UX/UI design, to enhance the guest experience. In this pivotal role, Druide is responsible for...
Druide Lekogho currently serves as the Assistant Front Office Manager at Luxury Green Resorts (LGR), where he leverages his unique background in web and mobile development, alongside his expertise in UX/UI design, to enhance the guest experience. In this pivotal role, Druide is responsible for overseeing the front office operations, ensuring that the reception team delivers exceptional service that aligns with LGR's commitment to luxury and sustainability. His ability to integrate user-centered design principles into the hospitality sector allows him to create seamless interactions for guests, from the moment they check in to their departure.
Druide is actively involved in key projects aimed at improving operational efficiency and guest satisfaction. By implementing innovative solutions that streamline processes, he not only enhances the workflow of the front office but also elevates the overall guest experience. His skills in wireframing and CSS enable him to collaborate effectively with IT teams to develop user-friendly applications that cater to both staff and guests, ensuring that every touchpoint reflects the high standards of LGR.
Moreover, Druide's strong communication and interpersonal skills foster a collaborative environment among team members, which is essential for maintaining a high-performing front office. His commitment to problem-solving and continuous improvement drives initiatives that align user needs with business objectives, ultimately contributing to the hotel's reputation as a leader in luxury eco-tourism. Through his strategic approach, Druide Lekogho exemplifies how a blend of technology and hospitality can create memorable experiences that resonate with environmentally-conscious travelers.
