Ela Juneja is a seasoned Salesforce Business Analyst and Product Owner at Autodesk, bringing over 12 years of IT experience to her role. With a robust background in Salesforce implementations spanning seven years and five years in Siebel CRM, Ela has honed her expertise in...
Ela Juneja is a seasoned Salesforce Business Analyst and Product Owner at Autodesk, bringing over 12 years of IT experience to her role. With a robust background in Salesforce implementations spanning seven years and five years in Siebel CRM, Ela has honed her expertise in various modules, including Sales (Order Management), Service Cloud (Call Center), Field Service, and Knowledge Management. Her recent focus on migrating from Salesforce Classic to Lightning showcases her commitment to leveraging cutting-edge technology to enhance user experience and operational efficiency.
In her current position, Ela serves as the primary day-to-day point of contact for project operations, ensuring seamless communication and collaboration among stakeholders. She excels in facilitating requirements gathering meetings, where she meticulously captures user needs and translates them into actionable business and functional requirements for the Salesforce application. Her ability to prioritize the Requirements Backlog is critical in aligning project deliverables with business objectives, ensuring that the most impactful features are developed first.
Ela's solid understanding of the Salesforce product suite allows her to validate key functionalities and drive user acceptance testing effectively. Her skills in business engagement, written communication, and change management are instrumental in fostering a culture of continuous improvement within her team. Ela is not only adept at training end-users but also passionate about creating comprehensive tutorials that empower teams to maximize their use of Salesforce. Through her strategic approach and deep industry knowledge, Ela Juneja continues to make significant contributions to Autodesk's success in optimizing Salesforce solutions.
