Colette Nallen is a seasoned Delivery Director at Zinkworks, where she leverages over 17 years of extensive experience in IT management to drive innovation and excellence in the telecommunications sector. Currently serving as an Agile Line Manager, Colette is at the forefront of developing next-generation...
Colette Nallen is a seasoned Delivery Director at Zinkworks, where she leverages over 17 years of extensive experience in IT management to drive innovation and excellence in the telecommunications sector. Currently serving as an Agile Line Manager, Colette is at the forefront of developing next-generation Operational Support Systems (OSS) solutions, skillfully navigating the complexities of the Telco domain. Her role involves not only overseeing project management but also fostering high-performing teams that are strategically positioned both on-site and off-site, ensuring seamless collaboration and delivery of critical projects.
Colette's expertise in IT governance and project implementation is complemented by her commitment to promoting agile best practices within her teams. She excels in performance management and coaching, empowering her team members to reach their full potential through effective communication and individual empowerment. Her passion for teamwork and collaboration has earned her a reputation for cultivating a positive work environment that drives customer satisfaction and enhances overall project outcomes.
In addition to her leadership capabilities, Colette is well-versed in ISO 27001 compliance and business intelligence, ensuring that her projects not only meet but exceed industry standards. Her proficiency in pre-sales and enterprise software further enhances her ability to align IT initiatives with business objectives, making her an invaluable asset to Zinkworks. As she continues to lead key projects, Colette remains dedicated to advancing the capabilities of her teams and delivering exceptional results in the fast-paced world of telecommunications.