As the Chief Customer Officer at Gattaca, Matthew Wragg embodies a leadership philosophy that combines courage with kindness, fostering an environment where innovation thrives. With a deep commitment to ensuring the customer’s voice resonates throughout the organization, Matthew plays a pivotal role on the management...
As the Chief Customer Officer at Gattaca, Matthew Wragg embodies a leadership philosophy that combines courage with kindness, fostering an environment where innovation thrives. With a deep commitment to ensuring the customer’s voice resonates throughout the organization, Matthew plays a pivotal role on the management board, driving initiatives that align with market demands and enhance service delivery. His extensive expertise in contract recruitment, recruitment advertising, and temporary staffing enables him to understand the intricate challenges faced by clients in various sectors, including defence and human resources.
Matthew is currently spearheading key projects aimed at refining Gattaca's product and service offerings, ensuring they are not only competitive but also tailored to meet the evolving needs of customers. By leveraging his skills in candidate generation and marketing, he is dedicated to creating a seamless recruitment experience that prioritizes client satisfaction and candidate engagement. His strategic approach to business development is underscored by a commitment to delivering exceptional service, which has been instrumental in driving growth and fostering long-term partnerships.
In an industry that demands agility and responsiveness, Matthew encourages his team to embrace new ideas and test innovative solutions quickly. His belief in fairness and collaboration extends beyond internal operations, as he actively seeks to support clients and candidates alike, reinforcing Gattaca’s reputation as a trusted partner in the recruitment landscape. Through his leadership, Matthew is not only shaping the future of Gattaca but also setting a standard for excellence in customer-centric business practices.
