Karon Casey serves as an Application Systems Specialist at the N.C. Department of Information Technology, where she plays a pivotal role in advancing healthcare interoperability through her expertise in health information technology (HIT). As the technical product manager for the NC*Notify service, Karon is at...
Karon Casey serves as an Application Systems Specialist at the N.C. Department of Information Technology, where she plays a pivotal role in advancing healthcare interoperability through her expertise in health information technology (HIT). As the technical product manager for the NC*Notify service, Karon is at the forefront of enhancing communication among healthcare providers and payers across North Carolina. This innovative service facilitates timely admission, discharge, transfer, and encounter notifications, ensuring that critical patient information is seamlessly shared to improve care coordination and patient outcomes.
Karon's responsibilities extend beyond technical management; she oversees the onboarding processes for new users, ensuring that healthcare organizations can efficiently integrate the NC*Notify service into their existing workflows. Her strong leadership skills are evident as she collaborates with cross-functional teams to address operational challenges and implement solutions that enhance the service's functionality. Karon's background in project management and healthcare management equips her with the ability to navigate complex regulatory environments, including compliance with the U.S. Health Insurance Portability and Accountability Act (HIPAA).
With a robust skill set that includes Meditech, electronic health records (EHR), and clinical decision support systems (CPOE), Karon is adept at leveraging technology to foster better healthcare delivery. Her commitment to team building and effective communication fosters a collaborative environment that drives project success. As Karon continues to lead key initiatives within the N.C. Health Information Exchange, her contributions are instrumental in shaping the future of healthcare interoperability in the state, ultimately enhancing the quality of care for all North Carolinians.