Maitane Arozena serves as the Global Legal Operations Director at Citi, where she plays a pivotal role in enhancing the efficiency and effectiveness of the legal function within the organization. With her extensive background in the financial services industry, Maitane is adept at navigating complex...
Maitane Arozena serves as the Global Legal Operations Director at Citi, where she plays a pivotal role in enhancing the efficiency and effectiveness of the legal function within the organization. With her extensive background in the financial services industry, Maitane is adept at navigating complex regulatory environments and managing enterprise risk. Her current responsibilities encompass Third Party Management (TPM) and Outside Counsel Management, where she ensures that legal partnerships align with Citi's strategic objectives while adhering to compliance standards.
Maitane's expertise in spend analysis and operations risk management allows her to implement data-driven strategies that optimize legal expenditures and improve overall operational efficiency. She is actively involved in re-engineering processes to streamline workflows, reduce redundancies, and enhance client resolution mechanisms, thereby fostering a culture of continuous improvement. Her leadership in operations management is complemented by her strong skills in business process analysis and transformation, enabling her to drive initiatives that align with Citi's broader business goals.
With an MBA focused on Marketing from Mondragon Unibertsitatea, Maitane combines her strategic planning capabilities with a keen understanding of market dynamics, ensuring that the legal operations team not only mitigates risks but also contributes to the organization's competitive advantage. Her commitment to excellence and her ability to lead cross-functional teams make her a valuable asset in navigating the complexities of global legal operations, ultimately supporting Citi’s mission to provide exceptional financial services while maintaining the highest standards of compliance and governance.
